Part-Time Guest Experience Associate

Job Title: Part-Time Guest Experience Associate

Location: The Bristol Bazaar - Milford, CT Post Mall - Milford, CT

Pay: $17.00/hour - $20/hour based on experience
Schedule: Part-time | Approximately 25 hours per week*

*Weekends and most holidays will be required.

About Us

The Bristol Bazaar - Milford is a vibrant retail marketplace that supports local makers, artists, and small businesses. We are passionate about creating a warm, welcoming, and memorable experience for every guest who walks through our doors. Our space is more than a shop. It is a destination where community, creativity, and hospitality come together.

Position Summary

The Bristol Bazaar-Milford is seeking a dependable, friendly, and service-driven Part-Time Guest Experience Associate to join our team. This role is ideal for someone with previous hospitality experience who understands the importance of creating a positive, polished, and welcoming environment for guests.

The ideal candidate is personable, proactive, detail-oriented, and comfortable taking ownership of both guest-facing responsibilities and daily upkeep tasks. This position plays an important role in ensuring guests have an exceptional experience while also helping maintain the cleanliness, organization, and presentation of the shop and event space each day.

Key Responsibilities

• Welcome and assist guests in a friendly, professional, and attentive manner
• Create a positive guest experience by offering thoughtful service and maintaining a warm, inviting atmosphere
• Operate the point-of-sale system and process transactions accurately
• Handle cash and assist with register balancing at the beginning and end of shifts
• Complete daily cleaning tasks to help maintain a clean, polished, and guest-ready environment
• Maintain cleanliness of the retail space, including sweeping, dusting, tidying, mopping as needed, and trash removal
• Perform light restroom upkeep throughout shifts, including restocking toilet paper, paper towels, soap, and other essentials
• Help maintain the overall presentation and organization of the shop, including but not limited to front-of-house and back of house.
• Assist with merchandising, display upkeep, and general store organization
• Import and print barcode labels from vendor emails as needed
• Support basic administrative and clerical tasks such as labeling, filing, and inventory-related projects
• Assist with setup and breakdown for in-store events, seasonal experiences, and special projects
• Follow company procedures and contribute to a safe, secure, and well-run environment

Qualifications

• Previous hospitality, guest service, retail, or customer service experience preferred
• Comfortable with routine daily cleaning and taking pride in maintaining a clean, welcoming space
• A natural ability to make people feel welcome and comfortable
• Strong communication skills and a professional, positive attitude
• Comfortable multitasking and working in a fast-paced environment
• Detail-oriented and organized, with a strong sense of responsibility
• Comfortable handling cash and learning POS systems
• Must be able to lift and carry at least 30 pounds

What We’re Looking For

• We are looking for someone who enjoys working with people, takes pride in creating a clean and inviting environment, and understands that great service goes beyond the register. Hospitality experience in areas such as restaurants, cafés, events, hotels, or other customer-facing service roles would translate especially well in this position.